Islington’s GP surgeries slammed for lack of translation services

My last radio report for City Vibe Radio.
Islington GP surgeries have been slammed for their lack of translation services.

I went to find out more..

City Vibe Radio

An undercover sting by voluntary medical watchdog Healthwatch Islington has revealed shocking results about language support services within Islington’s GP surgeries.

In a study by Healthwatch Islington, volunteers went to all 36 GP surgeries pretending to be new patients who did not speak English.

Just one – St Peter’s Street Medical Practice, in Islington – offered an interpreter.

The rest had no help, and 19 told them to go away and come back with a friend or relative who could speak English.

One resident told us how it made them feel:

‘They see us struggling to communicate – why don’t they use the telephone interpreting?’

Emma Whitby of Healthwatch Islington said: “Interpreting services are available to all GP practices in the borough, at no cost to individual practices”

So why are services so sparse?

With no medical providers willing to comment, City Vibe went to speak to local community support groups…

View original post 142 more words


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